SHIPPING

Please refer to our current lead times here. 

 

We currently build all our products upon order because we have limited storage space to stock inventory, so most items are sold as pre-orders and will ship in a few weeks unless with happen to have extra quantity on-hand. 

We still process and ship each order in the order in which they are received. Depending on volume, we bundle those orders bi-weekly and/or monthly so we can do a single large batch production run where we buy, build, and ship everything in large batches allowing us to maximize our focus, efficiency, and productivity.

Our goal is always to ship orders as quickly as possible. However, factors outside of our control can sometimes cause delays.   

We package and ship everything in house. Meaning we wrap, tape, bag, and box as best we can to ensure the product you worked hard to pay for arrives in the best possible condition.

With that said, we unfortunately cannot control how it is handled once we ship it, so boxes can and do become damaged sometimes. However, if you are missing any pieces when you receive your order then immediately let us know and we'll make it right.

If anything is severely damaged, bent, or broken then immediately let us know. Unfortunately paint scuffs, nicks, and scratches can happen.

We kindly ask that you let us know first and not immediately posting about these unfortunate occurrences since we promise it do not leave our hands like that. We will do our best to make situations like this right by you!

For questions or concerns please use the form on the Contact Us page and we will respond within no more than 24-48 hours depending on current workload. 

Thank you!